Our Bathroom Renovation Process
Our process begins with you and your decision to schedule an appointment to meet with Ricki Weber, the owner of the company. Our process includes a communication commitment to our customers and therefore, we provide a 24/7 answering service. The answering service works with our new customers to schedule a convenient appointment date and time (daytime, evening or weekend) and relays messages directly to Ricki, the owner, for immediate response to customer’s if necessary.
Meeting At Your Home
Once on the schedule, Ricki Weber will meet you at your home, we budget 2 hours for this appointment. After a brief introduction, you and she will take a look at the bathroom to be remodeled. Ricki will take notes on the goals of the project and will then focus on the scope of work for your bathroom remodel. Product choices will be made later at the Selection Center.
Budget is always a consideration in any bathroom remodeling project. Therefore, the logical next step is to talk about your budget. This is an important aspect of our process because if your wish list and the budget are not in sync, we need to determine whether there is flexibility in the budget and if not, what can be done within the budget to improve the bathroom.
We then measure up, map out the bathroom and create a task list that enumerates the steps in the actual construction of the new bathroom. With each task we include standard, but specific products so we can total the list and answer the question: Assuming full service, assuming quality workmanship, how much do I HAVE TO plan to spend to accomplish the scope of work.
We show you pictures of the products included in the basic budget. Standard products are good quality, name brand and current in style. These products have been preselected to help contain the budget. We leave a hand written quote with you along with information about us, including references. We hope that you will use the reference list extensively and ultimately decide that we are the right company for your project. If you have questions or would like to take the next step, call us and we will schedule an appointment to meet at our studio in Fairfax City.
Review At The Selection Center
We also budget 2 hours for this appointment. We begin by reviewing the proposal. At the selection center, we have actual tile, cabinets, granite and other products to look at. After you have a clear understanding of what is included, we leave it to you. If you decide we are the right contractor for you, we segway from review to signing the contract, selecting and specifying.
Your Material Selection
Once you have decided to move forward, Ricki will meet with you as many times as necessary (each appointment is 2 hours) until we find the right products, at the right price to create the bathroom you were hoping for within a budget that you control every step of the way. Should you not find the items you want in our selection center, we expand our search until we do!
Once you have made your selections, we can begin ordering the products and put you into our production schedule. We will have all of the material with the exception of custom fabricated glass shower enclosures and stone before we begin the job.
Your mechanic will be there every day Monday through Friday. He will provide protection for the carpet and other flooring from the entry to the bathroom and do everything possible to mitigate dust. He will clean up each evening. But it will be his scrupulous attention to detail all day long that will result in an outstanding job.
Communication is Key
Your mechanic will also communicate with you as the project progresses to further ensure you are pleased with the final result. The owner, Ricki Weber, does not disappear after the materials are selected. She is generally on all jobs two times each week. She communicates with the mechanics daily receiving reports on what was accomplished that day, what is planned to be accomplished the next day, and whether the client had any questions that the mechanic could not address.
We build projects that last and retain their good looks and function for many years to come. Call Baths By RJ and schedule your free consultation. Our office number is 703-352-8680.
Serving Northern Virginia including:
Falls Church, Annandale, Lake Barcroft, Sleepy Hollow, Fairfax, Fairfax City, Burke, Fairfax Station, Clifton, Reston, Herndon, Vienna, Oakton, Oak Hill, Chantilly, Centreville and the surrounding areas.